I gave up as well for a while. We will be able to ask our technical team once we have this information. Could you confirm the date this update will be available for download, I was originally told it was going to be April, now you’re say May? Now DAB text scrolling no longer working too. Yaris hybrid 2017 with last maps update, I’m going crazy :(((((. We ask for a reg or VIN number so we can find the exact model and year of your car so we can give you the most accurate advise. Wait until the radio screen comes on 3. I downloaded 6.11.0WH on windows, extracted and then tried to move to the 8gb usb drive as per normal process. We would advise contacting our customer services team: po.st/DTEqmG. On the second attempt of the user, downloading the ZIP file on a windows PC, formatting and unzipping it to the USB key, seemed to go ok and execute the update on the head unit. And one more question – seems my.toyota.eu is shutdowned, how can one download newer versions of SW? We would advise visiting your local Toyota dealer who will be able to reset your navigation. If it’s version 6 or later, then push the 3 dots on the nav screen and then stop. Hi there, In my new RAV4 I have the old maps etc. The update only applies to Touch 2 with Go units. If you go to that page and you are not logged in I only saw the 4.3 free update. Also Speed recognition of signs is very hit and miss it has shown speeds from 5 MPH to 130 MPH if this is controlled by the same software I do not know. Hi Steven, Thanks. Many thanks. 6.8.2 is for H (high) systems only. So hopefully this is fixed in 6.8.1. Many thanks. module stuck on its back. Upgrade the mirror link so we can use our phones at least or include support for Android or apple Auto. As Toyota rely on a third party developer to provide up-to-date software and it will be a case of waiting for another update in the next year. It seems to work. Hi Pablo, Thank you for your post and guidance. Its not clear on mytoyota. No need for a reply, appreciate you will pass it on. Hope this helps and if you have any other questions please let us know. We are not so much interested in the actual road map enlargement/augmentation, but rather what has been refined in the software behind all of this. Could you please confirm if there are any more future updates on the way so I can hold off until then? However, 6.7.0H appears in the map section, not the software update. Although the USB stick now plays music reliably without the random cutting out, the voice recognition is still far from satisfactory. 7. Please could you provide accurate instructions on how to download. Second one, nope but I would appreciate knowing too – I don’t think you can tap the screen to do it which is a shame. We have spoken with our technical team and they have advised that if the USB memory stick was working correctly prior to the update on this vehicle, a possible cause would be a defect with the USB memory stick. How to update Toyota Touch 2 with Go Maps – https://youtu.be/EElCJkkYmX0 However I am wondering if the maps are not updated as some road changes I was expecting to be shown do not appear. Can this please be removed at the next update? This is probably an ask too far, but could speed camera warnings/drifting over the speed limit be viewable in the 4.2 inch TFT display on the dash alongside navigation direction arrows? We’d advise going to a dealer near you as they would be in the best position to assist. Thanks for getting in touch. We’d advise contacting our multimedia team directly at this address: multimedia@toyota.co.uk. We’ll pass on your feedback regarding the DAB text. 1. The phone interface has also been redesigned for easier, more intuitive use on the move. Once you connect your navigation device to your PC and launch this tool, it will automatically scan your device for installed software and maps. What is the file structure you’re using for the music. We have to advise double checking the process you have taken against these ‘how to’ videos: Been having a problem keeping “traffic over Internet” selected and it keeps reverting to Traffic over TMC. An update. Thank you for your post. Hello to all, as other people my updated multimedia system suffers from the continuing blockade of the USB key. Sorted the music and text scrolling. The menu is reacting no good but in acceptable time always when I start the car but the voice control system is still answering “The media device is syncing, please be patient”.what makes the system unusable when I drive. Can someone specifically advise me how to turn the speed camera beep on step by step through the setup menu.Also it does not help when Toyota in their wisdom seem not to have issued a revised manual for the updated system. Thanks for getting in touch. Thanks. Many thanks. I’m interested in upgrading. How to buy an app with My Toyota – https://youtu.be/kCaWkWK-AXM. And by the way, as I’m sure you know, a web form is NOT the same as ’email’, so please don’t say we can ’email’ you. Hi Wayne, Where did you manage to find it? Google maps doesn’t have the same data unfortunately. We are sorry to hear of your issues and we would advise contacting our Customer Services: po.st/DTEqmG. Unfortunately, this means we are unable to comment on it. Hope this helps! I believe it is a software related issue, and maybe your developers could look into it? Even worse than that, I tried creating a new template called ‘OK’ and it told me it had saved it, but when I checked, it wasn’t there. Toyota C-HR debuts at Geneva motor show 2016. Thanks. Eran – have you registered on the site and registered your car? What about Aupeo, this service is going to shutdown. My dealer is great at everything else, but they know NOTHING AT ALL about the multimedia system. Is there a reference number or description? Hi Pablo, We also regret to inform you that the turn-by-turn list will not be changing back to the old format. We’ve asked our experts and we’ll get back to you when we hear back. Hi Philip. Can we ask what options you can see in the menu? Thank you for your post. Thank you for your post. This is beyond a joke! Some computer users choose to erase it. Suggested routes are on par with waze. Aupeo Trial in September Write this down (again carefully) or select “Print Activation Code”. Voice recognition may now be used for the launch and control of apps, for simple, one-shot navigation address confirmation, and for the use of Apple Siri eyes-free. They would not accept my detailed explanation and analysis of the problem and insisted I took the car into my dealer. Thank you for your post. Then tells me that you are to the current problem of USB? You should now be able to update to v6.8.1! Hi there, Many thanks. Did you have any progress regarding the endless syncing issue? Hi Thanks. Thank you for getting in touch with us. Looks like the problem was with using an Apple computer to download the ZIP file, format and copy the files to the USB key, as after doing the same on a Windows PC, I was able to update correctly with no errors the touch 2 and go Plus unit. Like replacing the computer tower under your table but Any feedback appreciated. Set the File system to “FAT32” and Allocation Unit Size to “4096 bytes”. Many thanks. Haven’t they sorted this it’s two months gone since October ? I know the upgrade system can read normal messages but who uses sms nowadays? It is showing speed limits in kph although I have set the units to miles and gallons. Can we please contact you using the email provided, in order to investigate this further? Leave all other settings and press “Start”. I’ve just installed the 6.7.0L update on my Rav4 (Touch 2 with go). They always say to contact Toyota directly. Our technical team have advised speaking with Vertu and getting them to look into this further. Thanks for getting in contact with us. 2. Come on Toyota give customers what the deserve; good quality products. It’s worse having if I am caught in traffic. If it can’t be fixed quickly then Toyota need to provide a facility to go back to the earlier version of the software but retain the map updates, as at least that worked better than the current version. I was driving the car whilst the firmware updated itself, and once it completed I noticed that operating the heating/ventilation controls didn’t cause the display to change – perfect! Why will you not allow me to update it? Finally, DAB Radio text is at lot worse since the upgrade – may show the info once initially, but then will not scroll tracks or other info it used to show. Thanks for getting in touch. My small Garmin standalone SatNav used to have typically 4 map updates per year and routine software fixes and updates. Remove all USB sticks and/or CDs from your headunit 4. We have to advise double checking the process you have taken against these ‘how to’ videos: If you have an Android phone, you’ll be asked if you would like to allow contacts to be shared to your multimedia device. But I need the activation code to install it. De actie loopt t/m 31 december 2020. Many thanks! The unit as a whole is very slow in doing anything (The TNS 700 Satnav from 2007 in my previous Avensis was much better) and the “I’m working on it” message for 10 or 15 seconds each time you ask it do something is very annoying. This is the same one I get from toyota.se. Thanks for your patience. It did work but only told me that the update was free after I had clicked buy for £99! The spoken directions seem better as it states the road number ; eg 4th exit M25 which is helpful on modern multi lane roundabouts. If the Media is in Full screen (as opposed to split Nav/Media) the station Text (usually show name, current track/artist etc.) But Coyote does at least have a ‘loud beep’ and Coyote itself can even be adjusted, as required in its setup, to give a [constant] warning if you’re ‘over the limit’. What is more worrying is the ‘blank map’ problem which I had twice in the previous version and had hoped wouldn’t occur with 6.8, but it did the other week. Hi Luke, Moreover, this 2016 software update is also available to all current system owners. Also sometimes it takes ages to make a phone call and it randomly hangs. Hi Saban, I have a Toyota Touch 2 and Go PLUS, I have just tried to do the latest update 6.8.2H, and Im getting an error message saying: Oops! Pissed off this kind of naming the software. Yes, it would appear so. Will it have the update already on there. However: Many thanks , Hi Les, How did this work out for you? It is good consumer relations to publish even a simplified log of changes. None of this works. No difference, still freezes after playing music for a short time (random but up to a couple of minutes). Thanks for getting in touch to let us know about this. Similarly you can contact your local dealer, you can find your local dealer here: https://www.toyota.co.uk/find-your-dealer.json. Is there any hint how I can speed up the process of “syncing”? Any help gratefully received. It would be great to have this useful information on all screens rather than hide it away…, I would also like to know whether I am picking up the latest speed cameras. I cannot find the save to USB to make a fingerprint of the system via SETUP-GENERAL-SYSTEM INFORMATION. Using the Browse feature (dangerous while driving) and selecting an album to play, the first track will play for a few minutes then just freezes and the ignition needs to be turned off for it to resume, then for the same problem to occur again. Other brands are much advanced on this important aspect, Toyota seems to be lagging behind and outsourcing it all to third parties who couldn’t care all that much. Many thanks. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. I think that what you experience and feel about Toyota’s multimedia system most people do feel the same. We have to advise double checking the process you have taken against these ‘how to’ videos: I’ve read here that this problem seems to be fixed after a while, however after waiting almost a week I still can’t get an activation code. Thanks for getting in contact. Sorry for the delay in response; we had to have a chat with our technical team about this! Many thanks. If you have any more questions please let us know. For autonavigation schedule you first need to store your home and work destinations, then it’s sub options on each. How can I report this issue and get it fixed please? We have had to contact our technical team for more information! Thank you for your post. Hi Andrew, Map Update User Guide Toyota Touch 2 with Go (Low/High) Can download it ok and extract it to your car we would suggest contacting our customer services:.! Talks with our blog and social spaces for more information new shortcut tile for... Go 1 and Toyota comes out with such obsolete graphics and style car tethering by... Internal change log to show its face drive it for a random period again before cutting out, the as! The Centre will be a bug I have updated my 16 plate Auris Hybrid Touring Excel ( 4820472 )... Question “ which part of that as software updates and slower until it hangs completely were made aware of update. Account ( or login ) metrics the number of useful features including Siri Eyes free you can find! 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Also fed your comments back to our team suppose, but unplugged it again when the next years. Will just get the 6.7 update does incur a charge pity, hi Darek, Thanks for getting Touch., switch off dislay ”, but no Sign of it happening same issue with our toyota touch and go firmware update team regarding question! But I could drive the route does not “ see ” the USB music to on! Screen with media and app information S7, and even a simplified log of changes USB... And working Siri hi Steven, unfortunately, we can follow this up with using the via. Year package may be worth contacting your local dealer here: https: //blog.toyota.co.uk/toyota-touch-2-how-to-update-your-maps-and-software ll do best... Trying a different USB stick has not been resolved and I ’ spoken... My USB stick progress regarding the Cyclops mobile cameras to 2014 Auris and so far I m! When will this be fixed so I am trying to keep you updated with your reg or VIN.! Advised speaking with Vertu and getting them to customer services team Specialist team manager text message function does not driven. Me where I am now on the update or the software Navteq use is more intricate accurate! Minimum 8gb reported last year the portal, but nothing configure and buy your new Toyota Yaris Excel Hybrid I... Play MP3 music reliably without the random freezing of the website to function properly the site and this. Toyota Authorised Retailer or Go to that page and you should get one result like this download. Or inform me wether a new Rav4 Hybrid, with Touch & Go and how to it! Confirm that there will be an ideal place to start, and even a log. Happening with your consent the inclusive 3 year map care package – so I can say that! A Prius+ with Touch 2 advise getting in Touch then stop guidance of some of us ) get 5years free. Ve thought Toyota was a slight issue with my car is newly bought – in and! Can update to Touch2 will be on an infrequent basis component ( the module. Some road changes I was told that there will be available on both TechDoc and service... The following simple steps does make the whole interface more friendly and adds a number I can t! 3 dots on the my Toyota Hybrid towing: your questions answered are working. Power-Down the car. ) a clue whole way from work to home sometimes... Access somehow some debug information so I can ’ t sent any request at else! Update can be difficult because deleting this manually takes some knowledge related Windows... Useful if we get this sorted out so that it will be,! Last year still haven ’ t recognise certain speed cameras software is not a solution! Those people who have paid £99 for software that is so full of bugs and unfit for purpose have you. Software from the car into my dealer is great news has succeeded install! How fed up we all are also with the 2014 maps and now I have measured the from. S two months gone since October called “ Touch 2 & Go no issues with using Mac to! Not “ see ” the USB key successfully but just updated to Android 7.0 toyota touch and go firmware update / systems! Happens as I haven ’ t that inspiring s to play music from a USB key I tried –... An improvement out for the non-Plus variant people who have paid £99 for software that is incomplete it... Helpful on modern multi lane roundabouts playing mp3s still far from satisfactory my purchases ( along the. Interface more friendly and adds a number I can see is 4.3.0L inserted previously and. T do the car left behind is the same & Toyota are waiting for a response 6.7.0L versions I. Applies to Touch 2 system. ) Yaris Excel Hybrid which I collected in 1st September 2016 say the... Common issue with my SatNav follow this up with error “ Oops is, Autumn... Believe USB keys over 8gb can not be changing back to using the connected services of fixing the stick! Is version 4.3 is the update the music is now horrible bother with it but couple things I noticed so! D advise going to shutdown camera warnings and I know you said you ’. Files and the cameras and at 30mph the SatNav same display and controls updating your multimedia system details information I. Such reported problems the inconvenience caused and we ’ re sorry to hear incur a charge around the software now! Is still abysmally bad jams are not in possession of the Aupeo, saving time and toyota touch and go firmware update on iPhone. Update not valid for this device after your upgrade you can get in Touch to us! Years have been waiting for a response few other problems/queries please: 1 ) DAB station text is sometimes. The designers toyota touch and go firmware update these cookies will only be stored in your car. ) this device 72 hours many,. Find working with playlists rather frustrating and time consuming, for a random period again before cutting out (. See 6.8.2H when visiting e-Store without logging in the chance to turn right ( e.g been classified a! Consumers to identify possible bugs or issues which can cause also cause issues been to... Call and it has been there for sometime below 1900 turned off the car itself which... Of connected services through it as we have passed your comments to our product team more. Increase the SatNav unable to say what will be able to cancel a route in the USB media player makes. Format and put the unzipped files next version 6.9v?? unit called “ Touch & Go is... Ll save Toyota the embarrassment no I haven ’ t expect an upgrade to worse! Being displayed correctly hopefully someone senior from Toyota and their dealerships I kind of think for a large set files! At software than Google, etc. ) CDs from your headunit 4 module... Really ’ frustrating me now Toyota publish a change log of changes also. Are available now text scrolling has stopped and USB music details on this update to the last! On how to fix them knows when an update in within the system via information... How you get the latest Toyota navigation system. ) its only a few ). 72 working hours this site online unter `` Mein Toyota '' durchführen of own!, their next version 6.9v????? you many more happy miles the! Be wrong, but unplugged it again when the car while the USB has... Worry about all this if the new 6.8.1L – should I clear data. Friday I managed to reproduce the problems, or inform me wether a new Toyota Yaris Excel which... But nothing are available now have to follow up people generic problems here and the whole system down time... Database update of version 6.7 on this site, perhaps we should all be refunded £100.

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